Privacy Policy
VA Claim Companion — Privacy Policy Effective Date: 06/01/2025
- Introduction VA Claim Companion is committed to protecting your privacy. This policy explains how we collect, use, store, and share your information when you use our services.
- Information We Collect We may collect the following types of information: – Personal Information: Name, email, service history, or information you provide directly. – Usage Data: Log data, device type, IP address, and browser type.
- Documents: Uploaded forms, letters, or notes used for claim preparation (e.g., DBQs, Nexus letters).
- How We Use Your Information We use your data to: – Provide AI-generated guidance tailored to your VA claims journey – Improve our tools and user experience – Send updates, reminders, or informational content – Comply with legal obligations if required
- Data Storage and Security We implement industry-standard security protocols to protect your data. Stored data is encrypted and access is limited to authorized personnel only.
- Sharing of Information We do not sell your personal information. Data may be shared only in the following cases:
- With third-party vendors who support our service (under strict confidentiality)
- To comply with legal requirements or protect user rights and safety – If you explicitly consent to sharing for referrals (e.g., with an accredited VSO)
- Cookies and Tracking Technologies We use cookies to analyze traffic, personalize content, and improve user experience. You can manage your cookie settings in your browser.
- Your Rights Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data use
- Request data portability (where applicable)
- Children’s Privacy VA Claim Companion is not intended for use by individuals under the age of 18.
- Updates to This Policy We may update this policy from time to time. Changes will be posted on our site with a new effective date.
- Contact Us For questions or concerns about this Privacy Policy, contact us at:
- Email: support@vaclaimcompanion.com